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We are still adding verified specialist behaviour support listings in Victoria Vale. The guidance below applies wherever you are looking in Australia.
The National Disability Insurance Scheme (NDIS) funds supports for eligible Australians with permanent and significant disability, of all ages. NDIS providers deliver those supports, from personal care and therapy to support coordination, plan management, and specialist disability accommodation.
Providers can be registered or unregistered. Registered providers have been audited against the NDIS Practice Standards and are overseen by the NDIS Quality and Safeguards Commission. How your plan is managed (agency-managed, plan-managed, or self-managed) affects which providers you can use.
NDIS listings here are cross-checked against the NDIS Quality and Safeguards Commission provider register; the verification date is shown on each provider's detail page.
Registered providers have been assessed against the NDIS Practice Standards and are audited periodically by the NDIS Quality and Safeguards Commission. Unregistered providers have not been through this process; they may still be excellent, but the accountability structure is less formal. Agency-managed plans must use registered providers, while self-managed and plan-managed participants can use either.
Yes. You are not locked into a single provider for any support category. Many participants use different providers for different purposes. The main constraint is that your total service agreement commitments must not exceed your plan funding.
Yes, at any time. Check your service agreement for the notice period, which is usually two to four weeks. It is worth confirming a new provider before exiting the old one to avoid a gap in services. If you are having difficulty exiting a provider, the NDIS Quality and Safeguards Commission can assist.
Complaints can be made to the NDIS Quality and Safeguards Commission, online at ndiscommission.gov.au or by phone. You can also raise issues with your support coordinator or local area coordinator. You do not need to resolve the matter with the provider first before contacting the Commission.
The NDIS supports eligible people with permanent and significant disability. To join, a person generally needs to meet the access requirements before turning 65. People already on the NDIS can choose to stay on it after 65 or move to the aged care system. Older Australians who are not NDIS participants are usually supported through aged care instead.
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