
How to choose a home care provider in Australia
A plain-English walkthrough of Home Care Packages, the questions worth asking every provider, and the fees to check before you sign.
About Australia · 10 June 2026

Dementia Services
National peak body for people living with dementia, their families and carers. Victorian arm offers education, counselling, and support groups.
Funding accepted
CHSP, HCP, PRIVATE
Dementia Australia is the national peak body for people living with dementia and their families and carers. The Victorian arm runs a state-wide network of education, counselling, and support group services from its base in Parkville (Melbourne's inner north).
The National Dementia Helpline (1800 100 500) operates 8am-8pm weekdays and 9am-5pm weekends. Education programs include living-well-with-dementia courses, dementia-friendly carer training, and young-onset-dementia support.
Translated materials and multilingual support are available in Italian, Greek, Mandarin, and other major community languages. Telehealth options expand reach into regional Victoria.
Phone and website are the direct paths. To send a written enquiry, use the form below; we will forward it to Dementia Australia - Victoria immediately.
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