Editorial
Understanding aged care star ratings and how to use them
What aged care star ratings measure, how the four sub-categories work, and how to use them well (and avoid being misled) when comparing homes.
About Australia · 17 Aug 2026
Residential Aged Care
Estia Health Encounter Bay
Residential aged care service in ENCOUNTER BAY, SA. Operated by Estia Investments Pty Ltd. 127 residential places.
Quality ratings
4.0Overall Star Rating
- Residents' experience
- Anonymous interviews with residents and family
- Compliance
- Inspection findings against the aged care standards
- Staffing
- Care minutes per resident per day vs targets
- Quality measures
- Clinical outcomes (pressure injuries, falls, weight loss)
Published by the Aged Care Quality and Safety Commission (February 2026). How Star Ratings work.
About Estia Health Encounter Bay
Estia Health Encounter Bay is a residential aged care service in ENCOUNTER BAY, SA, funded under the Aged Care Act 1997.
Operated by Estia Investments Pty Ltd (private incorporated body).
Current capacity: 127 residential places.
Region classification: Inner Regional Australia.
Location
150 BAY Road, Encounter Bay, SA, 5211, AustraliaOpen in maps
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Location map for Estia Health Encounter Bay
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Source: My Aged Care provider register (Department of Health, Disability and Ageing) (released 30 June 2025).
