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What aged care star ratings measure, how the four sub-categories work, and how to use them well (and avoid being misled) when comparing homes.
About Australia · 17 Aug 2026
Residential Aged Care
Residential aged care service in SHOAL BAY, NSW. Operated by Port Stephens Veterans and Citizens Aged Care Ltd. 151 residential places.
Published by the Aged Care Quality and Safety Commission (February 2026). How Star Ratings work.
Harbourside Residential Care is a residential aged care service in SHOAL BAY, NSW, funded under the Aged Care Act 1997.
Operated by Port Stephens Veterans and Citizens Aged Care Ltd (community based).
Current capacity: 151 residential places.
Region classification: Inner Regional Australia.
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Source: My Aged Care provider register (Department of Health, Disability and Ageing) (released 30 June 2025).
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