Editorial
Understanding aged care star ratings and how to use them
What aged care star ratings measure, how the four sub-categories work, and how to use them well (and avoid being misled) when comparing homes.
About Australia · 17 Aug 2026
Residential Aged Care
Melaleuca Aged Care
Residential aged care service in COWES, VIC. Operated by Phillip Island Homes for the Aged Association Inc. 37 residential places.
Quality ratings
4.0Overall Star Rating
- Residents' experience
- Anonymous interviews with residents and family
- Compliance
- Inspection findings against the aged care standards
- Staffing
- Care minutes per resident per day vs targets
- Quality measures
- Clinical outcomes (pressure injuries, falls, weight loss)
Published by the Aged Care Quality and Safety Commission (February 2026). How Star Ratings work.
About Melaleuca Aged Care
Melaleuca Aged Care is a residential aged care service in COWES, VIC, funded under the Aged Care Act 1997.
Operated by Phillip Island Homes for the Aged Association Inc (community based).
Current capacity: 37 residential places.
Region classification: Inner Regional Australia.
Location
1 Watchorn Road, Cowes, VIC, 3922, AustraliaOpen in maps
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Source: My Aged Care provider register (Department of Health, Disability and Ageing) (released 30 June 2025).
