Editorial
Understanding aged care star ratings and how to use them
What aged care star ratings measure, how the four sub-categories work, and how to use them well (and avoid being misled) when comparing homes.
About Australia · 17 Aug 2026
Residential Aged Care
Mercy Place Fernhill
Residential aged care service in SANDRINGHAM, VIC. Operated by Mercy Aged and Community Care Ltd. 120 residential places.
Quality ratings
4.0Overall Star Rating
- Residents' experience
- Anonymous interviews with residents and family
- Compliance
- Inspection findings against the aged care standards
- Staffing
- Care minutes per resident per day vs targets
- Quality measures
- Clinical outcomes (pressure injuries, falls, weight loss)
Published by the Aged Care Quality and Safety Commission (February 2026). How Star Ratings work.
About Mercy Place Fernhill
Mercy Place Fernhill is a residential aged care service in SANDRINGHAM, VIC, funded under the Aged Care Act 1997.
Operated by Mercy Aged and Community Care Ltd (charitable).
Current capacity: 120 residential places.
Region classification: Major Cities of Australia.
Location
18-20 Fernhill Road, Sandringham, VIC, 3191, AustraliaOpen in maps
No contact details yet
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Source: My Aged Care provider register (Department of Health, Disability and Ageing) (released 30 June 2025).
