Editorial
How to choose a home care provider in Australia
A plain-English walkthrough of Home Care Packages, the questions worth asking every provider, and the fees to check before you sign.
About Australia · 10 June 2026
Residential Aged Care
Ozcare Mackay
Residential aged care service in WEST MACKAY, QLD. Operated by Ozcare. 120 residential places.
Quality ratings
4.0Overall Star Rating
- Residents' experience
- Anonymous interviews with residents and family
- Compliance
- Inspection findings against the aged care standards
- Staffing
- Care minutes per resident per day vs targets
- Quality measures
- Clinical outcomes (pressure injuries, falls, weight loss)
Published by the Aged Care Quality and Safety Commission (February 2026). How Star Ratings work.
About Ozcare Mackay
Ozcare Mackay is a residential aged care service in WEST MACKAY, QLD, funded under the Aged Care Act 1997.
Operated by Ozcare (charitable).
Current capacity: 120 residential places.
Region classification: Inner Regional Australia.
Location
15 Charlotte Street, West Mackay, QLD, 4740, AustraliaOpen in maps
No contact details yet
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Source: My Aged Care provider register (Department of Health, Disability and Ageing) (released 30 June 2025).
