Residential Aged Care

Ozcare Mackay

Residential aged care home in West Mackay, QLD, operated by Ozcare. 120 residential places.

Care type

Residential aged care

Residential places

120

Operated by

Ozcare

Organisation type

Charitable

Quality ratings

4.0Overall Star Rating

Residents' experience: Anonymous interviews with residents and family
Compliance: Inspection findings against the aged care standards
Staffing: Care minutes per resident per day vs targets
Quality measures: Clinical outcomes (pressure injuries, falls, weight loss)

Published by the Aged Care Quality and Safety Commission (February 2026). How Star Ratings work.

How it compares

Ozcare Mackay against the average of the 4 rated aged care homes in the Mackay council area, this home included (February 2026 ratings).
Rating	This home	Area average	Compared with the area
Overall	4 of 5	4 of 5	About average
Residents' experience	4 of 5	4 of 5	About average
Compliance	4 of 5	4.3 of 5	Below average
Staffing	3 of 5	3 of 5	About average
Quality measures	4 of 5	3 of 5	Above average

Averages calculated by Our Mate from the star ratings published by the Aged Care Quality and Safety Commission.

Comparing aged care homes? Read our guide to comparing homes, star ratings and fees.

15 Charlotte Street, West Mackay, QLD, 4740, Australia

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